Groupe Mister Menuiserie

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BayBridgeDigital implanted Customer Service 360° for Groupe Mister Menuiserie.

Groupe Mister Menuiserie wanted to implement a CRM that would provide more transparency between the sales, support and marketing departments to ensure the company's growth objectives, so they turned to BayBridgeDigital.


BayBridgeDigital has set up Sales and Service Cloud solutions, in connection with the existing e-commerce solution (Magento) for Groupe Mister Menuiserie. We have defined and implemented a 360° customer vision and optimized the qualification of customers / prospects. We also implemented the marketing cloud solution: automation of campaigns and monitoring of marketing actions. And finally we have defined and implemented tools to manage the activities.