Sebbin was looking for a performance customer management tool to help them facilitate the process of consignments and return service. There were several challenges that BayBridgeDigital has faced such as digitizing all existing data models, centralizing prospect and customer data in order to have an activity history.
Thanks to our Sales Cloud, we can define and implement best practices for process management, manage activities and track performance with real-time reports and dashboards, and optimize consignment management. Sebbin also implemented the 360° clinical and surgeon’s view.
